ABOUT US
TRUSTED HOSPITALITY SERVICE PROVIDER
Metro Global Group was founded in Australia 20 years ago as a complete solution to hospitality businesses around Australia and have its portfolio in Singapore in 2010. Today our solutions encompass hospitality management in Singapore and around the globe.
Flexibility is our strength. Our expertise means we can meet all of your outsourcing requirements whatever your unique situation. We do this by becoming a part of your team and listening to what you need to tailor a solution that’s a seamless fit with your business.
We support hotels, serviced apartments, commercial buildings, warehouses, shopping centres, residential buildings, and educational institutions. In the hospitality sector, over 15 hotels around Singapore trust us to meet their outsourcing requirements including respected local and prestigious global brands such as Marina Bay Sands, Ascott Group, Accor, Sheraton and Carlton.
During the last 20 years we have developed a reputation for quality, aiming for best practice in everything we do. These high standards are reflected in our commitment to compliance. We are proud that our Quality Management System has gained ISO accreditation and that we meet the ethical audit requirements in regards to labour standards, Health & Safety, the environment and business practices.
At Metro Global Hospitality, everything we do is guided by our strong set of company values
EFFICIENCY
A commitment to providing effective solutions that are the best fit for your business
RESPECT
We consider your business to be our business and treat others and ourselves with the respect
INTEGRITY
To deliver a consistent and reliable level of service, maintaining professionalism at all times
ACCOUNTABILITY
We take ownership, accept responsibility and are dedicated to improving ourselves
Our values are at the core of everything we do and you’ll experience our commitment to these values in some of the following ways:
INSPIRATION
We are prepared to go the extra mile to exceed expectations. This includes providing thought leadership to identify new opportunities for growth
PASSION
We are passionate about what we do, resulting in the highest standards of quality, improved efficiencies and productive partnerships
COMMITMENT
We are dedicated to using our knowledge and experience to achieve our clients’ business objectives and to create added value
Our team
LAWSON SUN
GENERAL MANAGER
Hospitality Professional with over 20 years of experience specialising in operations and business development. Understand the housekeeping and cleaning outsourcing industry and able to quickly action on the complex concepts, identify and solve problems. Turn ideas into logical strategies, and implement systems tha
LAWSON SUN
GENERAL MANAGER
Hospitality Professional with over 20 years of experience specialising in operations and business development. Understand the housekeeping and cleaning outsourcing industry and able to quickly action on the complex concepts, identify and solve problems. Turn ideas into logical strategies, and implement systems that optimize productivity and customer satisfaction.
Lawson joined the group in 2015 as General Manager and provides the leadership expertise that ensures the effective and efficient operation of the business, including the achievement of stated operational goals and profitability objectives.
FRED ZHAN G
OPERATIONS MANAGER
Fred has been with the company for 10 years. He has led, managed, and developed all facets of daily business operations and relied on his extensive experience and judgement to accomplish successful goals and the continuous growth of Metro Global Partners.
Fred has strong relationship and communication skills
FRED ZHAN G
OPERATIONS MANAGER
Fred has been with the company for 10 years. He has led, managed, and developed all facets of daily business operations and relied on his extensive experience and judgement to accomplish successful goals and the continuous growth of Metro Global Partners.
Fred has strong relationship and communication skills with clients and staffs. Understands the business model and provides the optimized solutions to meet the client expectation and satisfaction.