Hospitality Services

Outsourcing of the entire department to an external provider, e.g. Housekeeping, Stewarding, Maintenance

A model whereby a company decides to outsource the majority of a department however selects to retain key roles.

In this model, the client requires the outsourced company to take on all the existing staff, including responsibility for the leave entitlements, workers compensation and other employee benefits.

Partial outsourcing with additional staff to cover shortfalls in workload. Beneficial to hotels that experience a seasonal increase in occupancy or are looking to transition to the fully outsourced model.